Is there a trial period or money-back guarantee?
All Virtual Web Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your virtual hosting service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.
How am I billed?
Iron Hosting invoices you via email. You will receive an invoice for each new service/account order shortly after such service is activated. Your initial service/account order invoice date will be your regular monthly billing date. All further service/accounts ordered will be pro-rated to that date, and then be billed regularly on that date every month (...if it is a monthly service).
Are there any hidden costs?
No. All costs are stated plainly on our website. We do not hide fees in fineprint, or in our terms of service pages. The only costs that are commonly found to occur beyond your expected flat monthly rates per service, are those due to increased package features or bandwidth usage. Pricing for such is plainly stated on our website.
What is Cpanel? Do you have a Demo?
is the brand name of the web browser control panel software that Iron Hosting utilizes on its web
Features and screen shots of the and
the are available.
What happens if I decide to leave Iron Hosting?
You are free to leave at any time. Generally, Iron Hosting services are provided on a month to month basis, without any required term contract. Some special offers, or custom quoted solutions, may have required contract terms and/or signed contract requirements.
How is extra bandwidth billed?
Iron Hosting maintains software on every server to monitor individual website
usage, and/or server-wide usage. Bandwidth is billed per Gigabyte (GB) over
your monthly allocation, rounded up to the nearest Gigabyte. Any and all overages
will show up on your next billing invoice.
How do I set up my email?
Iron Hosting web hosting clients can set up POP Accounts, Forwarders/Aliases, & Auto-Responders
in the Web Browser Control Panel that comes with every Iron Hosting web hosting service package. This can
be done by yourself, and without any assistance from the Iron Hosting staff.
How do I upload my files?
All Iron Hosting web hosting packages allow the usage of FTP, Telnet, SSH, File Manager,
MS FrontPage™, and other web development publishing programs, to upload files to your website.
Does my website get a control panel?
Yes. Every Iron Hosting web hosting service package comes with a web browser based control panel. The
control panel includes many features including; email configurations, chat rooms, mailing lists,
pre-installed cgi scripts, databases, chat rooms, and much, much, more.
Does my website have their own IP number or is it shared?
Unless otherwise stipulated, all Iron Hosting web site packages get a unique IP address
for use with your account and site.
What if I want to upgrade my website and hosting service?
You may upgrade or downgrade your Iron Hosting web hosting package at any time. You can go to
our for more details.
How do I get started?
Simple! Just fill out one form....the !
You will receive details shortly afterwards about how to proceed with your new Iron Hosting
Web Hosting Account!